FXPremiere

    Privacy Policy

    Last Updated: June 15, 2023

    1. Overview

    FXPremiere takes your privacy seriously and adheres to data protection standards applicable in the UK, including UK GDPR. This document explains how we handle your personal data when you access our platform and services.

    2. What We Collect

    We may collect the following categories of personal data:

    • Identity & Contact: Full name, email address, phone number, and postal address
    • Financial Data: Information required to process transactions and comply with KYC obligations
    • Technical Data: IP address, browser type, and usage behaviour
    • Tracking Technologies: Cookies and scripts used to improve functionality and analyse traffic

    3. Why We Use It

    We process your data in order to:

    • Enable secure access to your account
    • Execute instructions submitted through the platform
    • Fulfil legal obligations under UK regulations
    • Notify you of service updates or changes
    • Provide personalised support and guidance
    • Enhance platform performance through usage analytics
    • Prevent fraud and address security risks
    • Send marketing communications (only with your explicit consent)

    4. How Long We Keep Your Info

    Your data is retained only for as long as necessary to meet regulatory and operational requirements. We delete or anonymise it once retention is no longer justified.

    5. Data Security Measures

    We apply industry-standard security protocols, including:

    • Encryption of data both at rest and in transit
    • Role-based access controls for staff
    • Regular third-party audits and penetration testing
    • Secure server infrastructure and vetted hosting partners

    6. Your Rights

    Under UK GDPR, you may be entitled to:

    • Request access to the personal data we hold about you
    • Correct or update inaccurate information
    • Object to processing or request erasure
    • Restrict how your data is used
    • Receive a copy of your data (data portability)
    • Withdraw consent at any time

    7. Working with Partners

    We engage vetted third-party providers to support secure infrastructure, analytics, and operations. All such parties are required to comply with our privacy standards.

    8. Analytics Use

    We use tools such as Google Analytics to monitor site activity, identify technical issues, and improve platform features. Data collected is anonymised wherever possible.

    9. Children's Data

    FXPremiere is not intended for users under the age of 18. If you believe a minor has submitted personal data through our platform, please contact us so we can remove it promptly.

    10. Policy Changes

    Any revisions to this policy will be published on this page. Significant updates will be communicated by email or in-platform notification.

    11. Contact Information

    For privacy-related enquiries, please contact us at: [email protected]